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The Moran FAQs

Frequently Asked Questions

Where can I park my car? How much does parking cost?2021-06-30T12:50:57-05:00

Self-Parking is available in the attached CITCYCENTRE One parking garage. Levels 3 and 4 offer complimentary parking for hotel guests.  Access to the hotel is located on Level 3 via the Skybridge, found in the Southeast corner of the garage.

Where is the hotel’s meeting and event center?2021-06-30T12:51:33-05:00

The Meeting and Event Center (MEC) is located on Level 1 of the CITYCENTRE One parking garage and can be accessed via the skybridge from the hotel lobby (Level 2).

Where is the hotel’s pool?2021-06-30T12:52:17-05:00

The pool is located on Level 2 (Lobby Level) overlooking the CITYCENTRE Green

Where is the hotel’s fitness center?2021-06-30T12:52:43-05:00

The hotel fitness center is located on Level 3. For a more comprehensive gym experience, Hotel Moran guests can access the facilities at Lifetime Fitness just steps away from the hotel, with day passes for only $10/day.

Where is the hotel’s lobby?2021-06-30T12:59:56-05:00

The hotel lobby is located on Level 2 and can be accessed from the exterior via the grand staircase in the glass box right by the valet stand.  The guest elevator bank is located in the same area. Access is also available via the skybridge from the parking garage.

Why do I need a key to use the elevators?2021-06-30T12:53:44-05:00

The guest elevators are key card-controlled for your safety. Please make sure to have your room key with you to access any floors above the lobby level.

Is breakfast available?2021-06-30T12:54:26-05:00

Breakfast is served daily in Radio Milano, located on the lobby level, Level 2.

What are the different room types?2021-06-30T12:56:08-05:00
  • Classic rooms and Junior Suites are located on floors 3-7 and face west, offering views of Houston’s Energy Corridor.
  • Deluxe rooms and Junior Suites are located on floors 3-10 and face east, offering views of downtown and CityCentre.
  • Premium rooms are located on floors 8-10 and offer both east and west facing views.
  • Connecting rooms:
    • Each floor has only 1 King room that connects to a Double room
    • Every Junior Suite connects to a Double room
  • Floors 11 and 12 feature residential condominiums which are only available for stays of 30 nights or more. Average monthly prices vary but begin at:
  • 1 bedroom 1,068 sq ft 1bed 1 bath, $6,500/month
  • 2-bedroom 1,694 sq ft 2 bed 2 bath, $8,500/month
  • 3-bedroom 3,190 sq ft 3 bed 2 bath, $15,000/month
Which payment types are accepted?2021-06-30T12:56:39-05:00

A credit or debit card is required to check-in. Cash may only be used to pay for your stay upon your departure. We accept Visa, Mastercard, American Express,

What is the minimum required age to check into the hotel?2021-06-30T12:58:15-05:00

The minimum age for check in is 21. Valid identification will be required.

What time is check in and check out?2021-06-30T12:58:50-05:00

Check in is 3:00pm and Check out is 11:00am.


The Moran

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Meetings at Moran

Meet, connect, network and enjoy camaraderie at The Moran when you allow us to host your event, party or conference. We have an ideal space for you along with the catering and AV options you’ll need to impress. Reach out today.



Eat at Moran

Our locally loved restaurant, Radio Milano, plus our lively bar, Fireside, is second-to-none in the city. Our talented chefs have created crave-worthy menus and our ingenious bartenders are ready to mix you a cocktail.

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